TERMS OF SALE

Roba OÜ, registration code 10633448, located at: Tartu Põik 2g, Jõhvi 41701, Eestonia, email [email protected], contact telephone + 372 580 55 200 (hereinafter referred to as the Seller) and the person who places an order in Roba OÜ online store roba.ee and enters his/her personal data (hereinafter referred to as the Customer) enter into a sales contract within the meaning of the Law of Obligations Act and subject to the terms and conditions set out in the Terms of Sale (hereinafter referred to as the Sales Contract).

The terms and conditions applicable to the consumer (an individual who does not carry out business or professional activities) do not apply to a legal entity or an individual who carries out business or professional activities, and vice versa.

1 General provisions

1.1 Roba OÜ roba.ee online store (hereinafter referred to as the Online Store) is an online store made and managed by the Seller through which the Products are sold to the Customer.

1.2 When making a purchase in the Online Store, a Sales Contract is concluded, to which the Seller and the Customer are the parties.

1.3 When regulating their relations, the parties to the contract are guided by the Law of Obligations Act, other laws of the Republic of Estonia, other regulations and what is agreed in the Terms of Sale.

1.4 The Seller is entitled to unilaterally amend, correct or supplement the Terms of Sale at any time in accordance with the established regulations and requirements. The Customer will be notified of any amendments, corrections or additions on the Online Store website www.roba.ee/en/. By logging into the website and making a purchase in the Online Store, the Customer shall again accept the amended rules.

2 Products prices

2.1 All prices for Products in the Online Store are indicated in euros and include VAT.

2.2 Additional shipping costs (including shipping, postal and delivery costs) will be added to the price of the Products. Shipping costs are calculated in the shopping cart.

2.3 The Seller is entitled to change the prices displayed in the Online Store at any time. If prices in the Online Store have been changed after the Customer has placed an order and paid for it, the Seller undertakes to deliver the relevant Products to the Customer at the prices then in effect. The Customer has no right to claim a reimbursement for the difference in price.

2.4 If, due to technical reasons, the price of the Products in the Online Store was incorrectly displayed in the Online Store program (for example, with a zero price), the Seller has the right to claim the actual price of the Products from the Customer. The Customer is not entitled to demand payment and delivery of the Products at an incorrect price specified in the Online Store. The Customer has the right to cancel an order for Products placed at an incorrect price under the conditions specified in the Terms of Sale.

3 Shopping cart and order fulfillment

3.1 Products displayed in the Online Store are usually ordered in advance. The maximum delivery period is specified together with the Products, which is the time during which the Seller can hand over the Products to the courier (hereinafter referred to as the Delivery Time). The availability of the Products displayed in the Online Store may change due to Manufacturer’s or supplier’s delivery difficulties, or technical problems with the Online Store software or communications system.

3.2 If the Customer’s order cannot be fulfilled within the Delivery Time agreed with the Customer, the Seller will contact the Customer and offer a possible new Delivery Time or a substitution of the Products with an equivalent product of the same price and/or quality, or a refund. The money will be refunded to the Customer immediately, but not later than within 14 days from the day the Customer refused to agree with the substitution.

3.3 If the Customer has ordered several Products with different delivery times in one order, the Products are usually delivered together. If the Customer wishes to receive the Products separately, then the Customer has an opportunity optionally to pick up the available Products from the warehouse himself/herself or pay for additional delivery. If, in case of ordering several Products, the delivery of one product is delayed due to the fault of the Manufacturer or the Seller, the Seller delivers the Products available in the warehouse to the Buyer immediately at the request of the Buyer, and the delayed Products upon their arrival, but only under the condition that the Customer agrees in advance to reimburse for additional shipping costs.

3.4 Information about the Products is provided in the Online Store directly next to the Products.

3.5 Images of the Products displayed in the Online Store are for illustrative purposes only and may differ from the actual Products. Descriptions of the Products in the Online Store may be incomplete or may contain unintentional errors.

3.6 Products offered in the Online Store are sold to both individuals and legal entities.

3.7 When concluding a Sales Contract, the Customer confirms that he/she is at least 18 years old.

3.8 The Products that according to the law may only be sold to adults (for example, noise weapons, cartridges, bows, crossbows, air guns, pepper sprays, knives, saws, machetes, etc.) are sold only to adult customers who confirmed their age of at least 18 years when placing an order. The age of the Buyer is verified upon delivery of the relevant Products.

3.9 To order the Products, you shall add the desired Products to your shopping cart. After selecting the Products, click the “Add to Cart” button, after which a shopping cart will be created. The number of Products in the shopping cart can be changed in the “Quantity” field. To place an order, click on the “Proceed to Payment” button, after which the Customer will be redirected to the ordering page.

3.10 To place an order, you shall fill in the required data fields (in case of an individual: name, surname, contact phone number, email address, delivery address; in case of a legal entity: company’s name, registration code, VAT number, company’s address) and choose the appropriate delivery method. The Customer then pays for the Products.

4 Payment for the order

4.1 You can pay for the Products via an online banking link, by payment card (for example, Google Pay, Apple Pay, VISA, MasterCard), by bank transfer based on an invoice, via an electronic billing system or in installments, or in any other way specified on the payment tab. A full list of payment methods can be found on the website roba.ee/en/payment/.

4.2 To pay via bank link, the Customer shall choose the appropriate bank link as the payment method (for example, Swedbank AS, AS SEB Pank, AS LHV Pank, Luminor Holding AS, Coop Pank AS, Citadele banka, Eesti filiaal AS, Revolut Ltd., N 26). After choosing the payment method and clicking the “Order” button, the Customer will be directed to the online banking system via the bank link he/she has chosen, from where the payment will be made.

4.3 To pay by payment card, the Customer shall choose Google Pay, Apple Pay, MasterCard or Visa as the payment method and enter the payment card details.

4.4 If the Customer has chosen a payment by invoice, the invoice will be sent to the Customer’s email address and the Customer shall pay the invoice within 3 days by bank transfer. The necessary details for making a bank transfer can be found in the invoice and in the shopping cart by clicking on the “direct bank transfer” button. The bank transfer shall be made to the Seller’s bank account in the amount of the total order amount, and the invoice number shall be specified in the purpose of the transfer. If the Customer does not pay the invoice within 3 days after its issue, the Customer’s order and invoice will be cancelled. The Customer’s order will be sent after the money is received to the Seller’s account. To dispatch the order faster, the Customer shall inform the Seller about this by e-mail to [email protected] and send a copy of the payment order to the Seller.

4.5 To pay via e-biller, the Customer will receive an invoice for the company specified by the Customer in the e-biller environment after the order has been placed.

4.6 To pay in installments, you shall choose “Pay later, no fee” button in the shopping cart. Read more about Montonio installment payment here: https://roba.ee/en/payment/. The service is provided via Montonio Finance OÜ. This service allows you receiving the Products immediately and making payment in part or in full at the agreed time. More information can be found at https://roba.ee/en/payment/.

4.7 When placing an order, the Customer undertakes to provide reliable information required to complete the order. The Seller is not liable for improper fulfillment, non-fulfillment of the order or any resulting consequences due to incorrect information provided by the Customer.

4.8 Once the order is completed, an order confirmation will be sent to the Customer’s email address. An invoice confirming the purchase is issued to the Customer upon receipt of the Products or separately by email.

4.9 If the Customer has submitted an order via the Online Store and the Seller has sent an email confirming receipt of the order, it is deemed that a Sales Contract has been concluded between the Seller and the Customer within the meaning of the Law of Obligations Act and subject to the terms and conditions set out in the Terms of Sale.

4.10 If the Customer wants the Products to be delivered separately, the Customer shall pay delivery costs for each parcel separately.

4.11 The Seller is obliged to transfer the Customer available, manufactured Products or Products that the Seller will acquire in the future, and to make it possible for the ownership to pass to the Customer. The Customer undertakes to pay the Seller the purchase price of the Products with money and accept the Products. The transfer of ownership of the Products is deemed to have taken place at the moment of transfer of the Products to the courier company/Customer/third party specified by the Customer. In case of sale to a consumer, the Products are deemed delivered at the moment they are physically transferred into the Customer’s possession.

5 Delivery of the Products

5.1 The Customer has the right to choose one of three methods of receiving the Product. The Seller delivers the Products to the Buyer within the Republic of Estonia using the delivery method chosen by the Customer. Delivery of the Products by other means is carried out only by prior agreement with the Seller. The full list is specified on the website https://roba.ee/en/delivery/.

5.1.1 The Products are delivered to the Customer by courier.

5.1.1.1 The Products are delivered to the Customer by Itella courier.
5.1.1.2 The Products are delivered to the Customer by DPD courier.
5.1.1.3 Delivery of the Products by courier is usually carried out in Estonia within 1-3 business days after the Products are handed over to the courier.
5.1.1.4 The Courier delivers the Products to the address specified by the Customer in the order.
5.1.1.5 If the Products ordered by the Customer are handed over to the courier company, the courier company contacts the Customer to clarify the time of delivery of the Products.

5.1.2 The Seller sends the Product to Itella SmartPOST, Omniva or DPD parcel machine chosen by the Customer.

5.1.2.1 The Products usually arrive to the parcel machine within 1 business day after the parcel has been sent.
5.1.2.2 When the ordered Products are delivered to parcel machine, the Customer will be notified by SMS message with the security code required to open the parcel machine.
5.1.2.3 The Products are stored in the parcel machine for 7 calendar days from the date of receipt of the Products. If the Customer does not collect the Products within 7 calendar days, they will be returned to the Seller. If the Products have been returned to the Seller, the Customer shall pay postal costs again to receive the Products.

5.1.3 The Customer picks up the Products himself/herself.

5.1.3.1 The Customer picks up the Products from the Seller’s store at: Tartu põik 2g, Jõhvi, Ida-Virumaa, 41537, Eesti.
5.1.3.2 The Customer picks up the Products from the Seller’s store at: Fama 4, Narva linn, Ida-Virumaa, 20303, Eesti.

5.2 If the Customer has chosen a pickup as a method of receiving the Products, the Customer will be informed by telephone or email as soon as possible when the Products chosen by him/her are ready for transfer. The obligation to transfer the Products to the Customer is deemed fulfilled if the Seller has prepared the Products at the specified place for transfer to the Customer’s disposal and notified the Customer about it.

5.3 The ordered Products are delivered to the Customer address specified in the order. Transfer of the Products to third parties is only possible with prior agreement with the Customer.

5.4 For delivery of the Products the Terms of Sale provide for the shipping of the Products, but this does not entail the Seller’s obligations to deliver the Products to the Buyer. The obligation to transfer the Products to the Buyer is deemed fulfilled at the moment of transfer of the item to the carrier (courier company/postal agency), which is obliged to transport the Products from the place of dispatch.

5.5 In case of sale to the consumer, shipping of the Products is provided for. The obligation to transfer the Products to the Customer is deemed fulfilled at the moment of transfer of the Products to the Customer.

5.6 If the Products are damaged during delivery due to the actions of the delivery service provider, the Seller will repair the Products or replace them with a new one if it is unable to repair them.

5.7 Exceeding the Delivery Time is not deemed a breach of contract on the part of the Seller if the Seller’s delay is caused by third parties (including the delay of the manufacturer or delivery service provider).

5.8 The Customer is obliged to ensure that the contact information provided when placing an order is correct. The Seller is not responsible for the delay in delivery of the Products or any misunderstandings that arise, if the delay or misunderstanding is caused by inaccuracy or incorrectness of the information provided by the Customer when placing an order. It is not possible to change delivery details later.

5.9 The Customer is obliged to check the packaging and condition of the Products immediately after receiving the Products. In the event that the Customer has chosen to pick up the Products and the packaging of the Products is damaged, the Customer must immediately eliminate this with a customer service representative.

6 Derogation from the contract

6.1 Derogation from the contract takes place in accordance with Chapter 7 “Right of derogation” of the Terms of Sale.

6.2 The Seller refunds the paid purchase amount to the Customer immediately, but not later than within 14 days from the date of receipt of the notice of derogation from the contract.

6.3 Money is transferred to the Customer to the same bank account from which it was received by the Seller.

7 Right of derogation

7.1 The Customer (consumer) may derogate from the contract concluded in the Online Store without giving any reasons within 14 days. The calculation of this period starts from the day the Products are transferred to the Customer.

7.2 The right of derogation does not apply if the Buyer is a legal entity.

7.3 The Product to be returned must be free of any defects, complete in contents, in its original packaging and unused.

7.4 In order to exercise the right of derogation, the ordered Products may not be used in any other way than that necessary to verify the nature, properties and functioning of the Products. For this purpose, the Customer must handle and use the product only in the manner in which he/she is normally authorized to do so in the store.

7.5 If the Products have been used for purposes other than those necessary to verify the nature, characteristics and functioning of the Products, or if they show signs of use or wear and tear, the Seller has the right to unilaterally deduct a compensation corresponding to the decrease in the value of the Product from the amount to be refunded to the Customer. The amount of compensation is determined each time based on the degree of possible reduction in the value of the returned Products, and the amount of compensation will be notified to the Customer as soon as possible after determining the amount of compensation.

7.6 In order to exercise the right of derogation, the Customer shall notify the Seller by an unequivocal statement by filling out the derogation notification form published in the Online Store, which can be found here https://roba.ee/en/return/, or by mail to: Tartu põik 2g, Jõhvi, Ida-Virumaa, 41537 or Fama 4, Narva linn, Ida-Virumaa, 20303 or by email to: [email protected].

7.7 The Customer shall indicate the use of the right of derogation in the statement mentioned in clause 7.6. or a notice before the end of the derogation period.

7.8 The Seller will confirm the receipt of the derogation notice to the Customer by email.

7.9 Consequences of derogation from the contract:

7.9.1 If the Customer derogates from the contract, the Seller refunds the Customer all payments received under the contract.
7.9.2 If the Customer has expressly chosen a delivery method other than the cheapest regular delivery method offered by the Seller, the Seller is not obligated to refund the Customer the cost in excess of the cost associated with the regular delivery method.
7.9.3 The Consumer undertakes to bear the costs of returning the Product, except in cases where the returned Product does not correspond to the order (for example, wrong or defective Product).
7.9.4 When submitting a derogation statement, the Customer undertakes to immediately, but not later than within 14 days, return the last received Product to the Seller.
7.9.5 All payments received will be refunded to the Customer immediately, but not later than within 14 days from the day on which the Seller became aware of the Customer’s decision to derogate from the contract and the Customer returned the Products to the Seller.
7.9.6 The Seller may refuse to make a refund until the item is returned or until the Buyer provides for evidence that he/she has returned the item, whichever occurs first.
7.9.7 The Seller makes a refund(s) of payment(s) by transferring to the Customer to the same current account from which the Customer paid the Seller.

7.10 The Seller has the right to derogate from the Sales Contract if the price of the Product specified in the Seller’s Online Store is significantly lower than the market price of the Products due to an error.

8 Notice of non-compliance with the terms of the Sales Contract for the Products and the right to file a complaint

8.1 The Seller is liable for non-compliance of the Products with the terms of the contract, which occurs within two years from the date of transfer of the Products. During the first year from the date of delivery of the Products to the Buyer, it is assumed that the defect has already existed at the time of delivery of the Products. Responsibility for refuting the relevant assumption rests on the Seller. That is, the cost of the relevant examination is borne by the Seller. If a defect is discovered after the first year after delivery of the Products, then the Customer shall order an examination and pay the relevant costs.

8.2 A complaint about non-compliance with the terms of the Sales Contract shall be filed not later than 2 months after discovery of the defect.

8.3 If the Product does not correspond to what the Customer (consumer) ordered, the Customer may demand from the Seller to repair or replace the Product. If the repair or replacement of the Product is impossible or fails, or the repair/replacement of the Product causes unreasonable inconveniences to the Customer (consumer), or the Seller refuses to resolve the complaint, the Customer (consumer) has the right to derogate from the Sales Contract and demand a refund.

8.4 The complaint shall be sent by email to: [email protected] or by mail to: Tartu põik 2g, Jõhvi, Ida-Virumaa, 41537.
8.5 The complaint shall specify the following:
8.5.1 Customer’s name and contact details;
8.5.2 Date of the complaint filing;
8.5.3 Description of the defect of the Product;
8.5.4 Claims made by the Customer;
8.5.5 Reference to the order/invoice number on the basis of which the Customer ordered the Product, or attachment of its copy to the complaint.

8.6 The Seller acknowledges receipt of the complaint in the same form in which it was submitted.

8.7 The Seller undertakes to respond to the Customer’s (consumer’s) complaint in writing or in a form that can be reproduced in writing within 15 days. If the Seller is unable to respond to the complaint within 15 days, the Seller notifies the Customer (consumer) of this motivating the delay and setting a new reasonable deadline for the response. If the Seller fails to fulfill its promise to resolve the complaint within the specified period of time, the Seller will be deemed to have refused to resolve the complaint.

8.8 If the Seller refuses or partially satisfies the Customer’s (consumer’s) complaint, the Seller states the reasons for this to the Customer (consumer) in writing.

8.9 The Seller is not liable for the following defects:

8.9.1 Defects in the Product caused by accidental or intentional damage of the user;
8.9.2 Defects of the Product caused by non-compliance with the user manual and installation instructions for the Product;
8.9.3 Defects in the Product caused by changes in the technical characteristics of the Product by a person or a service not certified by the Manufacturer;
8.9.4 Defects in the Product caused by the use of the Product in environmental conditions not intended for it;
8.9.5 Defects in the Product caused by lightning or other natural phenomena (force majeure).

8.10 The complaint cannot be resolved if the Seller proves that the defects in the Product arose through the Customer’s fault.

8.11 If it is impossible to repair the Product which is the basis of the complaint, or its production is discontinued, the Product will be replaced with an equivalent Product with the consent of the Customer.

8.12 If the Seller is liable for a defect in the Products, the Customer is entitled to use the remedies specified in Article 101 of the Law of Obligations Act, that is to demand fulfillment of an obligation, refuse to fulfill his/her debt obligation, demand reimbursement for damages, derogate from the Sales Contract or terminate the Sales Contract, reduce the price, or in case of delay in the fulfillment of a financial obligation by the Seller demand payment of a penalty.

9 Responsibility

9.1 The Seller is liable to the extent of the sales price of the Products. The Seller is not liable for damage caused by defective Products, such as loss of property, turnover or profit.

9.2 The Customer undertakes to use the services of the Online Store only in accordance with the law and on the basis of good practice.

9.3 The Customer is liable for damage caused to the Seller, other Customers, the delivery service provider or third parties due to the use of the Online Store in violation of the Terms of Sale, law or good practice.

9.4 The Customer is responsible for the provision and maintenance of all accessories and consumables for equipment that requires their use, as well as other costs associated with the use of the Online Store.

9.5 The Seller is not liable for damage caused to the Customer or for delay in delivery of the Products if the damage or delay in delivery of the Products is caused by a circumstance that the Seller could not influence and the occurrence of which the Seller did not and could not have foreseen (force majeure).

9.6 The parties are liable to each other for damage caused to the other party by violation of these terms and conditions, in cases and to the extent provided for by the applicable legislation of the Republic of Estonia.

10 Dispute resolution

10.1 If the Customer has any complaints, they shall be sent by email to: [email protected] or by mail to: Tartu põik 2g, Jõhvi, Ida-Virumaa, 41537. The parties shall resolve all disagreements via negotiations.

10.2 If the Customer and the Seller cannot resolve the dispute by agreement, the Customer (consumer) may apply to the Consumer Dispute Committee. You can familiarize yourself with the procedural terms and conditions of the Consumer Dispute Committee and submit an application at https://komisjon.ee/et.

10.3 If the Customer and the Seller cannot resolve the dispute by agreement, the parties may also go to court to resolve the dispute.

11 Binding Terms of Sale

11.1 Familiarization with the Terms of Sale is mandatory for the Customer.

11.2 When placing an order, by checking the box “I have read the Terms of Sale of the website and accept them”, the Customer agrees that he/she has read the Terms of Sale, understands them and accepts them, and wishes to enter into contractual relations with the Seller under these terms.

11.3 The Customer can read the pre-contractual information on the website of the Online Store before placing an order. Information provided as pre-contractual information becomes a part of the contract.

11.4 The invalidity of one condition or clause of the Terms of Sale does not entail the invalidity of the Terms of Sale as a whole.

11.5 In the event that the Terms of Sale do not regulate the problem or dispute that arises, the relevant legislation shall apply.

12 Warranty terms

12.1 The Seller provides a Manufacturer’s warranty for the Products.

12.2 If the Product is covered by a warranty provided by the Manufacturer, this is indicated in the documentation, which included in Product package.

12.3 The warranty period of the Product is specified in the product description. The warranty period begins from the moment the Products are transferred to the Customer and is valid until the period established by the Manufacturer of the Products.

12.4 Upon purchase, the Buyer is given warranty documents together with the Product, where the warranty terms of the Product are stipulated.

12.5 The Customer shall review the Product information and warranty page for more details as to the Product warranty terms.

12.6 In order to avoid misunderstandings, the Customer shall check at the place of delivery of the Products the correctness of information filled in the warranty documents (product model, serial number, date of sale, signatures of the Seller and the Customer). The Buyer’s warranty document is an invoice sent by email or issued at the place of pickup of the Products.

12.7 Before using the Product, the Customer shall carefully read the user manual and use the Product only in accordance with its instructions, product features and intended purpose.

12.8 The warranty entitles the Customer to demand free repair or replacement of the Product during the warranty period. The resolution of the claim is carried out in accordance with applicable legislation. Chapter 8 of these Terms of Sale governs all matters related to filing the claim.

12.9 The claim can be submitted by email to: [email protected] or by mail to: Tartu põik 2g, Jõhvi, Ida-Virumaa, 41537.

12.10 The warranty is valid in the territory of the Republic of Estonia.

12.11 The warranty does not exclude or limit the Customer’s right to use other legal remedies.

12.12 The warranty does not apply to:

12.12.1 damage resulting from using the Product contrary to the user manual;
12.12.2 damage resulting from non-compliance with the conditions of storage and transportation of the Products;
12.12.3 damage resulting from improper installation of the Product in accordance with the instructions;
12.12.4 damage caused by the Customer;
12.12.5 damage caused by natural disasters, lightning strikes, fires, floods, etc.;
12.12.6 damage associated with the use of non-original or uncertified by the Manufacturer accessories and consumables;
12.12.7 situation where the warranty seal or a serial number of the Product is damaged;
12.12.8 damage associated with the Product being used for other purposes;
12.12.9 damage to accumulators, batteries, connecting wires, light bulbs, fuses and other components included in the packaging of the Product and subject to natural wear and tear;
12.12.10 damage caused by any changes in the technical data of the Product in connection with the servicing of the Product by non-certified organizations.

13 Sale to the Customer outside the territory of the Republic of Estonia

13.1 The Seller represents and warrants that the Products sold in the Online Store comply with the legislation of the Republic of Estonia.

13.2 The Customer ordering the Product outside the territory of the Republic of Estonia undertakes to check the legality of the Product in the country of destination. The Seller is not liable if the use of the Products sold in the Online Store is illegal outside the territory of the Republic of Estonia.

13.3 When ordering the Products in the territory of the Republic of Estonia and the European Union, no additional taxes are added to the order. When ordering Products to a third country, the Customer undertakes to fill out a customs declaration and pay additional taxes as required by the legislation of the destination country. The Seller is not liable for additional taxes that arise when ordering the Product.

13.4 The Customer confirms that he/she is aware that the Products sold in the Seller’s Online Store may have limited circulation in the country in which the Customer orders the Products, and that their purchase and possession may require national permits, or in which possession of the Products is punishable, including a misdemeanor or a criminal offense. In particular, the Customer understands that the Products sold in the Seller’s Online Store may be deemed weapons or parts of weapons in the country to which the Buyer orders the Products. The Seller represents and warrants only that the Products sold in the Seller’s Online Store may be owned in the territory of the Republic of Estonia, and the Seller is in no case liable for possible consequences that may arise as a result of the possession of these Products in other countries.

14 Marketing tools

14.1 The Seller may, at its discretion, initiate various campaigns and games in the Online Store.

14.2 During certain promotional campaigns, the Seller may provide Customers with some gift (virtual) money in euros, which can be used to pay for purchases of Products sold in the Online Store.

14.3 If the Customer has paid a certain amount in gift euros for the purchase of the Product and the Seller exercises the right to derogate from the Sales Contract provided for in these Terms of Sale, the amount of virtual euros used must be refunded to the Customer. The Buyer can check information about the amount of refunded virtual euros in his/her personal account.

14.4 The Seller has the right to unilaterally change the terms of campaigns and games without prior notice, as well as cancel them. The Seller also has the right to unilaterally change and cancel the conditions for receiving, using and paying of virtual euros without prior notice. Any changes or cancellations of the terms of promotion campaigns, receipt of virtual euros and their use for payment for Products are valid from the moment of acceptance (cancellation) of the changes.

14.5 Gift euros may have an expiry date and will be written off upon expiration. The Customer can check the expiry date of gift money in his/her personal account.